Refund and Returns Policy

Refund & Returns Policy

• Healthy Bakes will not offer refunds or exchanges for custom products that meet our quality standards once a cake has been picked up/delivered.
• All products are the responsibility of the customer once it leaves our possession.
• Refund requests due to decorating style, color shade or general decoration design will not be honored or considered.
• We only give refunds if the product does not meet the flavor, size, and general description detailed above.
• All cancellations/changes must be received in writing.
• If you cancel your order prior to 2 days out from your event, 50% of the cake cost cancellation fee will apply.
• However, if Healthy Bakes have to cancel the order with you for any particular reason due to health, family or situations out of our control, a full refund will be provided to you.